One of the scarce commodities in the health profession to which I belong is empathy; understanding the feelings of the patient or the relatives at that moment of need/distress. We see this absence in our healthcare facilities every day but this appears to be world wide as this report illustrates.

While addressing 310 medical and physiotherapy graduates in Otago University in New Zealand, Dr. Macleod, team doctor of Highlander rugby team told the fresh graduates to emphasise empathy in their dealings with clients (patient).


In his words, “think of the mother holding her sick baby in the waiting room, then think of her reality and her emotions; trust me, it is your empathy not your knowledge that will make you a good physician”

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